Popular questions

How do I create an account?

Get started with us by filling in your details on our Register page and clicking on Create my account now.

How can I check the status of my order?

Easy! You can track your order right here.

Why was my order canceled?

We’re so sorry this happened, but if your order was canceled it could have been due to us running out of stock way too quickly. There could also be instances where we couldn’t verify your payment details, which we would have automatically started working on your refund.

What payment method can I use?

You have plenty to choose from — there’s Visa, Mastercard or Amex. You can even opt for Cash on Delivery.

What type of delivery service do you offer and how much does it cost?

We deliver within 1 -3 business days and it's FREE delivery for orders over AED 100. For any order below AED 100, there's a AED 10 delivery fee.

What is the return policy?
  • We’re more than happy to refund any product as long as it’s in its original sealed packaging, in perfect condition and accompanied by your delivery note.
  • We’ll offer your full refund via your original payment mode.